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Emergency Information Hotline: Your Public Safety Department activated its Coronavirus information hotline for residents who have questions or concerns regarding COVID-19. The hotline is available seven days a week from 7:30 a.m. to 6:00 p.m. by calling 305-676-3380. —————— COVID - 19 Archives COVID-19 Update: March 24, 2020 Dear Ocean Reef Residents, Your Ocean Reef Community Association is proactively monitoring and addressing the rapidly developing issues related to the Coronavirus (COVID-19). Our highest priority is the health, safety, and welfare of our members, guests, and staff. As such, we continue to implement changes that will help mitigate any potential spread and exposure of COVID-19. We are coordinating daily with ORCA Board Chairman Gary List and Vice Chairwoman Anne Lovett, along with our Ocean Reef Club counterparts. Your ORCA Board also held a special phone meeting to discuss current issues and actions. Below is a behind the scenes look at the work being done. This list is not all-inclusive, but it does capture the “big picture” coordination efforts and mitigation strategies being implemented: In addition to above, the following new protocols and closures are effective immediately: Public Safety: Prescriptions: At the Public Safety building, members will now communicate via a telecom at the front door. Simply state that you are picking up your prescription and verify your full name and address. A Public Safety officer will place your prescription(s) in a drop basket so that no contact is made. Please keep a healthy distance while the officer drops your prescription(s) in the basket. Remember, if your prescription is ready for pick up, you’ll receive a text alert at 9:00 a.m. You may also call the prescription hotline at (305) 367-3401 to check on the status of your prescription. Should you have limitations or restrictions that prevent you from picking up your prescription at Public Safety, please call 305-367-2222 and they will work with you to make other arrangements. House keys: To request a house key, members and workers will now do so through the telecom at the front door of Public Safety. An officer will place the requested key(s) in a drop basket so that no contact is made. Please keep a healthy distance while the officer places your keys(s) in the basket. If you need numerous keys, you must call Public Safety ahead of time so that they can prepare. Golf Carts: All golf cart registration, testing, and golf cart license renewals are suspended until further notice. Public Safety will be contacting members that have pending appointments to advise of the cancelation. CPR/AED Classes: All CPR and AED classes are suspended until further notice. Welcome Center: Workers are still conducting business in Ocean Reef as normal. However, only four workers will be allowed in the Welcome Center at a time. For those waiting, a tent with chairs will be positioned outside. This will be closely monitored. Day Passes/ID Cards: We continue communicating with all contractors and workers on the importance of utilizing the online registration forms for Day Passes and ID Cards to reduce walk-ins. Front Gate: Members, employees, and workers that have ORCA ID Cards or Day Passes are now scanning their own cards to further reduce exposure and the spread of COVID-19. Citations: Citation payments are no longer being accepted at the Public Safety Department. All citation payments must be paid at the Welcome Center lobby or via the drop box located outside of the lobby. Payment receipts are available upon request by contacting the Welcome Center at 305-367-4418. You’ll need to provide an email address in order to receive the electronic receipt. ORCA Office: Although office hours will continue as normal, the ORCA office is currently If you haven’t picked up your 2020 ORCA Directory yet and would like to do so, please call the ORCA office at (305) 367-3067, or email your request to orca@orcareef.com. We will have your directory delivered to your home. The Grayvik Animal Care Center (Home of ORCAT): Goals and Recommendations: By limiting social contact, we are protecting our members, their guests, and employees. Not to worry, these revised processes will NEVER replace or slow the quality of medical care provided. Your well-being remains paramount, and the new protocols are only to better protect all of us. Please remember, although we are one of the safest communities in the U.S., we are not immune to this virus. Be Vigilant! Implement Social Distancing. Should you, family members or guests feel ill or have symptoms (outlined by the CDC including fever, cough, or shortness of breath), we urge you to call the Medical Center, download the Baptist Health Care on Demand app, connect with the Florida Health live hotline (866-779-6121), and/or reach out to your doctor. Your professional and dedicated ORCA staff is committed to your well-being and serving this community during challenging times. We will continue to think of the community's greater good and well-being in everything we do. Sincerely, Chip Iglesias, ORCA President Juan Perez, Vice President and Director of Public Safety —————— Dear Ocean Reef Residents, Your Ocean Reef Public Safety department is implementing new rules and enhanced screening to prevent exposure or spreading of the Coronavirus (COVID-19). The new protocol follows the CDC’s interim guidelines for 911 Public Safety Answering Points (PSAP) and is being closely coordinated with our Public Safety Department Medical Director. The purpose is to help determine if paramedics and other first responders are walking into a situation with a potential case of the Coronavirus. Not to worry, the revised process will NEVER replace or slow any immediate lifesaving instructions (e.g., CPR or the Heimlich maneuver), or impede on the quality of medical care provided. Your well-being remains paramount, and the new assessment is only to better protect all of us. What You Can Expect: In addition to the normal questions asked to evaluate a medical-related 911 call, dispatchers will ask if the patient has a fever greater than 100.4 degrees and symptoms of a respiratory illness, such as coughing or difficulty breathing. If an individual has those symptoms, they’ll also be asked if they’ve recently traveled to any country with confirmed transmission of COVID-19 (China, Italy, Iran, South Korea and Japan), have been exposed to someone who tested positive, is being monitored, or is under investigation for the virus. A yes to any questions will not prevent medical attention. It simply allows the dispatcher to alert paramedics or first responders of the potential exposure so they can take appropriate precautions while traveling to the scene of your call. To keep our community healthy, Public Safety paramedics and medical staff are following the recommended protocols for protective equipment, as well as incorporating new assessment steps to prevent the spread of COVID-19. It is important to remember that the majority of Coronavirus cases are mild. The best way to prevent the virus is to practice the same healthy habits we’ve used for years when dealing with the common cold and flu. As we continue to implement preventative measures throughout Ocean Reef and follow the CDC and the Florida Department of Health for updates and recommendations, we strongly encourage everyone to take the following actions to prevent the spread of any respiratory virus. For your convenience, additional information regarding the Coronavirus is available at: https://www.cdc.gov/coronavirus/2019-ncov/index.html http://www.floridahealth.gov/diseases-and-conditions/COVID-19/index.html We thank you for staying updated on best practices as each of us plays a role in minimizing exposure and spread. Stay healthy! Sincerely, Chip Iglesias ORCA President Dear Ocean Reef Residents, This week, department leaders from ORCA, ORC, Public Safety, the Medical Center, and Anglers Club met to discuss the Coronavirus (COVID-19), and the health risk assessment steps for Ocean Reef. At this time, we are communicating closely with the Medical Center, and continuing to follow the Center of Disease Control (CDC) and the Florida Department of Health (DOH) for updates and recommendations. Additionally, we are relaying and monitoring preventative practices, as directed by these organizations to all of our employees. The safety and well-being of our members, guests, and employees remains paramount. For your convenience, additional information regarding the Coronavirus is available at: https://www.cdc.gov/coronavirus/2019-ncov/index.html http://www.floridahealth.gov/diseases-and-conditions/COVID-19/index.html Medical Center Guest Speaker On Friday, March 13, the Medical Center will welcome guest speaker Dr. John Braden to provide a general overview on the Coronavirus. The lecture will include the latest CDC update and recommendations. This event will take place at the Cultural Center at 10:30 a.m. A graduate of University of Texas At Houston School of Medicine, Dr. John Braden, MD practicing for more than 30 years, specializes in Internal Medicine and Emergency Medicine. Dr. Braden is currently coordinating Baptist Health South Florida's Coronavirus response plan. In addition, Dr. Braden facilitates clinical oversight for Baptist Health South Miami's Emergency Department and is a critical member of Baptist Health's Emergency Preparedness team.
operating under modified conditions. To lessen the spread of COVID-19, we
strongly encourage members to call or email the ORCA office with their
day-to-day inquires instead of visiting in person. You can contact the ORCA
office at 305-367-3067 or email orca@orcareef.com.
COVID-19 Update: March 18, 2020 <Clickable Link
COVID-19 Update: March, 11, 2020 <Clickable Link
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COVID-19 Update: March 5, 2020 <Clickable Link